You will be asked for the user credentials, enter the Office 365 account credentials and then click NEXT.You will be asked to confirm that you are on the affected machine, select Yes and click NEXT.Open SARA application or if you had just installed select Outlook and then click NEXT.How I resolved the Outlook issue for one of my users? Click on I Agree after you have read the service agreement. Click RUN when you are prompted on your system and then click Install.Go to Outlook Support Center, click Download now.SARA can fix several issues such as Office setup, Outlook (for MAC as well), Exchange Online, OneDrive for Business, etc. It can fix many problems or can tell you how to fix them. Microsoft Support and Recovery Assistant work by running tests to figure out what’s wrong. Let me go through the steps below which I performed and the issue what I found and how easy it became to resolve the issue.īefore I proceed, let me provide you some info on SARA tool and how to install. The best and very simple solution, in this case, would be to run Microsoft Support and Recovery Assistant.

What will be the steps you will be performing at that time to resolve that issue? Many times you find issues like one of your users are unable to set up their Office 365 Email account in Microsoft Outlook or Outlook suddenly stopped working or it is taking too much time to setup account after the credentials are entered.

365 support and recovery assistant